Meet the team that makes real change happen.

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Say hello.

  • Close-up of a woman with short, wavy blonde hair smiling, wearing a black top, against a neutral background.

    Anne McGregor

    Anne is behind every seamless client experience. With a Cert IV in Project Management and over a decade of expertise including ten years in the public sector, Anne brings a blend of precision, warmth, and oversight to all of our work. Having someone solely dedicated to client experience isn’t just a luxury it’s a core part of why our clients love working with us and keep coming back. Her proactive coordination and behind-the-scenes care create a sense of ease and trust, turning complex projects with lots of logistics into stress free processes for our clients.

  • A woman with shoulder-length light brown hair, wearing black glasses and a white sleeveless top, sitting in a brightly lit room with a smile.

    Kirsty Elderton

    Kirsty is a consultant, accredited coach, facilitator, and service designer with over fifteen years’ experience helping organisations navigate complexity with clarity and care. Known for her ability to demystify challenging topics, she brings a grounded, engaging style that makes change feel accessible and energising. Her work sits at the intersection of leadership, technology, psychology, sociology, and change, always with a pragmatic lens. She thrives where design meets delivery and where people can see the tangible impact of strategy in customer and employee experience.