Coaching Essentials

Transform the quality of your conversations

Build your skills to have more effective conversations

Most of us spend years having important conversations without being taught how to have them well. We can jump too quickly to advice, solve problems for other people, or avoid conversations when the stakes feel high.

A coaching approach creates another option. By listening more deeply, asking better questions, and creating space for reflection, you can help another person make sense of complexity, find their own way forward and take responsibility for action.

What you will leave with

Practical coaching skills that help people think clearly, take ownership and move forward
  • Circular diagram with an outer green ring and black interior, containing white text about the benefits of natural light, such as better mood, improved sleep, increased productivity, and vitamin D synthesis.

    Module 1: Coaching Foundations

    10 hours | 5 × 2-hour live online sessions

    Develop a coaching mindset 
    and the structure and skills for useful coaching conversations. 

    • Understand what coaching is and when a coaching approach is appropriate. 

    • Use the CLEAR model to contract, listen, explore, and agree on actions. 

    • Practise listening, noticing and asking questions that help another person think. 

    • Create trust and clarity without slipping into advice-giving or taking over responsibility. 

    • Includes five hours of coaching practice with feedback. 

  • Graph with a teal semi-circular bar and black background

    Module 2: Coaching Conversations

    10 hours | 5 × 2-hour live online sessions

    Deepen your practice and become more versatile in complex conversations. 

    • Develop more powerful questions and know when to challenge, pause or shift the pace of a conversation. 

    • Work with emotion with greater confidence and care. 

    • Explore creative ways to shift perspectives. 

    • Notice how team, group, and system dynamics influence the individual and the coaching conversation. 

    • Practise in triplets and receive competency-aligned feedback. 

    • greater confidence in working with nuance, complexity, and what sits beneath the obvious.

    • Includes five hours of coaching practice with feedback. 

  • Description unavailable due to image being a pattern of black and beige vertical stripes forming a circular design.

    Module 3: Coaching Approach

    10 hours | 4 × 2-hour live online sessions and 2 hours reflective work

    Explore the coach you are becoming and make conscious choices about how you work.

    • Reflect on experiences, values and assumptions that shape how you coach.

    • Explore how power, authority, and responsibility influence partnership in your coaching.

    • Examine your beliefs about change and action to support growth.

    • Notice your strengths and areas for continued development.

    • Bring your insights together to articulate your own emerging coaching approach.

    • Greater awareness of what you bring to coaching, a clearer sense of the choices you make in practice and form your own emerging coaching approach.

The results

Leave with the coaching skills to have effective conversations in any setting

  • Better Conversations

    You’ll be able to listen more deeply, ask purposeful questions and help others think clearly, take ownership and move forward with confidence.

  • Greater Confidence

    Build confidence through practice, not just theory, so you can navigate emotion, complexity and challenge with greater care while keeping responsibility with the other person.

  • Your Own Coaching Approach

    Understand what shapes the way you coach, so you can make more conscious, intentional and ethical choices about how you partner with others.

Testimonial

As a new manager, I feel so much more confident after this program. I know how to structure a conversation, slow down and really listen. I can see now that I used to jump in too quickly and sometimes take over.

It’s changed how I approach one-to-ones, facilitate workshops, and I now back myself to handle whatever conversation comes my way. I just wish my whole leadership group had done it together.

New Manager
Large metropolitan hospital

Ready to explore coaching essentials

Express your interest to receive upcoming program dates, enrolment information and updates, and decide whether Coaching Essentials is right for you.